Technical Support


This site is for customers who have purchased Netronome’s Agilio SmartNICs and software products in 2015 and beyond.

FAQ

Switching Between Firmware
Note - Be aware that this instructions are not applicable for the NFP4C SDK use case! Netronome smartNIC's can operate in a number of different mode...
Tue, Jul 2, 2019 at 11:33 AM
Cables and Transceivers
Below, we are presenting a list of cables and transceivers that that have been tested by Netronome, or by customers. This  list is provided ONLY as a guide....
Tue, Jun 4, 2024 at 10:31 AM
Recovering an Unresponsive Agilio SmartNIC
Note - Be aware that the recovery instructions are not directly applicable for the P4C SDK use case! In this scenario, the SmartNIC is still detec...
Tue, Jul 2, 2019 at 11:34 AM
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Images Container Due to system limitations, images for various knowledgebase articles are stored here (as attachments).
Thu, Apr 22, 2021 at 11:05 AM