Technical Support


This site is for customers who have purchased Netronome’s Agilio SmartNICs and software products in 2015 and beyond. The Netronome Legacy Support Site ensures seamless support for existing customers who have deployed Netronome Flow Processor solutions prior to 2015.

FAQ

Cables and Transceivers
We maintain a list of cables and transceivers that have been used (or even qualified) by Netronome or one of our customers. This list is provided ONLY as a ...
Thu, Sep 20, 2018 at 3:32 PM
Recovering an Unresponsive Agilio SmartNIC
In this scenario, the SmartNIC is still detected by the PCI interface - which can be confirmed by the lspci command, however all other functionality seems t...
Mon, Oct 22, 2018 at 7:51 AM