Technical Support

This site is for customers who have purchased Netronome’s Agilio SmartNICs and software products in 2015 and beyond. The Netronome Legacy Support Site ensures seamless support for existing customers who have deployed Netronome Flow Processor solutions prior to 2015.

Getting Started

Enabling DPDK SR-IOV Support
The current NFP Poll Mode Driver (PMD) supports the PF and the VFs on a NFP device. However, it is not possible to work with both at the same time because t...
Wed, Feb 28, 2018 at 12:14 PM
Agilio SmartNICs - ERR47 Kernel Patch
Netronome's EULA Linux kernels exhibit undesired behavior in PCIe configuration code. Netronome submitted a fix to the kernel maintainers for this issu...
Thu, Feb 7, 2019 at 2:37 PM
Agilio SmartNICs - Hardware User Manuals
Netronome's EULA The documents attached on this page covers the Netronome Agilio CX and LX Intelligent Server Adapter (ISA) PCIe SmartNICs identified i...
Fri, Jul 20, 2018 at 10:33 AM
Agilio SmartNICs - Netronome Repositories
Note - Be aware that this instructions are not recommended for the P4C SDK use case because specific component versions are needed and these are included...
Tue, Jul 2, 2019 at 11:38 AM
Update SmartNIC Flash
It is not recommended to perform a SmartNIC reflash w/o consulting with Netronome' support.  Reflashing the SmartNIC with the tools listed below may ca...
Mon, Jan 29, 2024 at 10:58 AM